Terms of Service

BY VISITING THIS WEBSITE AND ACCESSING THE INFORMATION, RESOURCES, SERVICES, PRODUCTS, AND TOOLS WE PROVIDE, YOU UNDERSTAND AND AGREE TO ACCEPT AND ADHERE TO THE FOLLOWING TERMS AND CONDITIONS AS STATED IN THIS POLICY (HEREAFTER REFERRED TO AS ‘USER AGREEMENT’).

THIS AGREEMENT IS IN EFFECT AS OF DECEMBER 01, 2023.

WE RESERVE THE RIGHT TO CHANGE THIS USER AGREEMENT FROM TIME TO TIME WITHOUT NOTICE. YOU ACKNOWLEDGE AND AGREE THAT IT IS YOUR RESPONSIBILITY TO REVIEW THIS USER AGREEMENT PERIODICALLY TO FAMILIARIZE YOURSELF WITH ANY MODIFICATIONS. YOUR CONTINUED USE OF THIS SITE AFTER SUCH MODIFICATIONS WILL CONSTITUTE ACKNOWLEDGMENT AND AGREEMENT OF THE MODIFIED TERMS AND CONDITIONS.

DISCLAIMER OF WARRANTIES

ALL MATERIALS AND SERVICES ON THIS SITE, INCLUDING FEE FOR SERVICE CONSULTING, ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR THE WARRANTY OF NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, WE MAKE NO WARRANTY THAT (A) THE SERVICES AND MATERIALS WILL MEET YOUR REQUIREMENTS, (B) THE SERVICES AND MATERIALS WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES OR MATERIALS WILL BE EFFECTIVE, ACCURATE OR RELIABLE, OR (D) THE QUALITY OF ANY PRODUCTS, SERVICES, OR INFORMATION PURCHASED OR OBTAINED BY YOU FROM THE SITE FROM US OR OUR AFFILIATES WILL MEET YOUR EXPECTATIONS OR BE FREE FROM MISTAKES, ERRORS OR DEFECTS.

THIS SITE COULD INCLUDE TECHNICAL OR OTHER MISTAKES, INACCURACIES OR TYPOGRAPHICAL ERRORS. WE MAY MAKE CHANGES TO THE MATERIALS AND SERVICES AT THIS SITE, INCLUDING THE PRICES AND DESCRIPTIONS OF ANY PRODUCTS OR SERVICES LISTED HEREIN, AT ANY TIME WITHOUT NOTICE. THE MATERIALS OR SERVICES AT THIS SITE MAY BE OUT OF DATE, AND WE MAKE NO COMMITMENT TO UPDATE SUCH MATERIALS OR SERVICES.

THE USE OF THE SERVICES OR THE DOWNLOADING OR OTHER ACQUISITION OF ANY MATERIALS THROUGH THIS SITE IS DONE AT YOUR OWN DISCRETION AND RISK AND WITH YOUR AGREEMENT THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM SUCH ACTIVITIES.

THE FEE FOR SERVICE CONSULTANCY OFFERED BY COLE FICHTER, AND/OR COLEFICHTER.CA IS NOT PURPORTED IN ANY WAY TO BE THERAPY OR ANY OTHER PROFESSIONAL MENTAL HEALTH SERVICE. IF YOU ARE NOT SATISFIED WITH A CONSULTING SESSION, YOU MAY REQUEST A FULL REFUND FOR THAT SESSION WITHIN 24 HOURS OF THE COMPLETION OF THAT SESSION. WE MAY DECLINE TO BOOK FUTURE SESSIONS WITH CLIENTS WHO REQUEST REFUNDS.

GOVERNING LAW

BY ACCESSING THIS WEBSITE, YOU AGREE THAT THE LAWS OF ALBERTA, CANADA, WITHOUT REGARD TO THE CONFLICT OF LAWS AND THE UNITED NATIONS CONVENTION ON THE INTERNATIONAL SALES OF GOODS, EXCLUSIVELY GOVERN ALL MATTERS RELATING TO THE USE OF THIS WEBSITE, ITS CONTENT, AND THE PURCHASE OF ANY PRODUCTS OR SERVICES THROUGH THIS SITE. YOU AGREE TO BRING ALL LEGAL CLAIMS RELATING TO ITS FUNCTION, CONTENT, SERVICES, OR ANY OTHER ASPECT OF THE SITE AND ITS OPERATION EXCLUSIVELY IN CANADIAN COURTS WITHIN EDMONTON, ALBERTA, CANADA. YOU HEREBY AGREE TO SUBJECT TO THE PERSONAL JURISDICTION BY SUCH COURTS, AND WAIVE ANY OBJECTIONS TO SUCH JURISDICTION, VENUE, OR FORUM NON CONVENIENS.

LIMITATION OF LIABILITY

IN NO EVENT SHALL WE OR OUR AFFILIATES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY SPECIAL, PUNITIVE, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS SITE OR OF ANY WEB SITE REFERENCED OR LINKED TO FROM THIS SITE.

CANCELLATIONS

YOU MAY CANCEL OR RESCHEDULE YOUR SESSION AT ANY TIME PRIOR TO THE SCHEDULED APPOINTMENT. IF YOU CANCEL AN APPOINTMENT, YOUR MONEY FOR THAT SESSION WILL BE REFUNDED. IF YOU CANCEL AT ANY TIME AFTER THE SCHEDULED START TIME/DATE OF A SESSION, NO REFUND WILL BE ISSUED. IF YOU DO NOT ATTEND YOUR SCHEDULED SESSION, NO REFUND WILL BE ISSUED.

FEE FOR SERVICE SESSIONS ARE VALID FOR ONE YEAR FROM DATE OF PURCHASE. FEES FOR ANY SESSIONS PURCHASED BUT NOT SCHEDULED WILL BE FORFEITED UPON ONE YEAR FROM DATE OF PURCHASE.

REFUNDS

IF YOU ARE NOT SATISFIED WITH A CONSULTING SESSION, YOU MAY REQUEST A FULL REFUND FOR THAT SESSION WITHIN 24 HOURS OF THE COMPLETION OF THAT SESSION. WE RESERVE THE RIGHT TO DECLINE TO BOOK FUTURE SESSIONS WITH CLIENTS WHO REQUEST REFUNDS.